In plain English
Dementia care succeeds when the person can do as much as possible for themselves, with the right level of support. Doing too much for the person reduces their abilities; doing too little risks safety. This page sets out the balance.
The principle
Use it or lose it applies to cognitive and functional abilities. Doing things for the person, even when well-intentioned, hastens loss of those abilities. The aim is calibrated support: enough to keep the person safe, no more than necessary.
Calibrated support
For any task, four levels of support exist:
- Independent: the person does it themselves;
- Verbal prompts: a reminder ("It is time to take your tablets");
- Set-up: the task is prepared, the person does it (Dosette box opened, breakfast laid out);
- Hands-on assistance: physical help to complete the task.
Start at the lowest level that works. Reassess every few months as needs change.
Where to support and where to step back
Step back where possible
- Choice of clothes, meals, activities (offer options, not orders);
- Tasks the person still does competently;
- Conversation: allow time without finishing sentences;
- Familiar self-care (with prompts if needed);
- Decisions about their own day (within safety limits).
Step in where needed
- Medication safety (Dosette box, supervision);
- Finances when these become unsafe (under Lasting Power of Attorney);
- Driving when DVLA process indicates;
- Dangerous tasks (hot cooking, complex machinery) where capacity is reduced;
- Decisions requiring complex cognitive demands when capacity is impaired.
Assistive technology
A growing range of assistive technology supports independence:
- Dementia-friendly clocks (showing day, date, time of day);
- Medication reminders (automatic pill dispensers);
- Voice-controlled devices (Alexa, Google Home) for reminders, calls and music;
- Tracking devices (GPS keyrings, smartwatches);
- Telecare (personal alarms, fall detectors);
- Reminder apps;
- Picture-based phones for easier calls.
Many local authorities provide free or subsidised telecare. The Alzheimer's Society and Age UK can advise.
Environmental adaptation
- Good lighting throughout (particularly evenings);
- Clear, uncluttered walkways;
- Picture signs on doors;
- Contrasting colours (toilet seat, plate vs table) for visual clarity;
- Removal of trip hazards;
- Single-action taps to reduce hot water risk;
- Familiar items kept in fixed places.
Outdoor independence
Going out alone may continue safely for many people in mild dementia. Practical supports:
- Identification card and address tag;
- GPS locator device (a discreet keyring or shoe insert);
- Registration with the Herbert Protocol via local police;
- Phone with emergency contacts pre-set;
- A well-known walking route.
Reassess as the disease progresses. The transition from independent outings to accompanied outings should be made together, not imposed.
Work and meaningful activity
Many people with mild dementia continue meaningful occupation: volunteering, part-time work, hobbies, family roles. The Equality Act 2010 supports reasonable adjustments at work; see work and employment.
Frequently asked questions
I do not want to seem controlling. How much should I step in?
Calibrate to the task. Step in for safety-critical things (medication, driving, finances when unsafe). Step back for autonomy-preserving things (choice, conversation, self-care).
Is GPS tracking ethical?
Where the person agrees while capacity allows, it supports safer independence. Coercion is not appropriate. Discuss explicitly and make a joint decision.
How do I know when to take over driving?
See driving and the DVLA. A Driving Mobility assessment is often welcomed as an objective answer that removes the family from the decision.
What is the Herbert Protocol?
A UK police-run free scheme allowing families to pre-register key information for a person with dementia, so they can be found more quickly if they go missing.
Will assistive technology actually be used?
The more the person was involved in choosing it, and the simpler it is, the more it will be used. Voice-controlled devices and simple phones tend to be more adopted than complex apps.
References
- NICE NG97 recommendation 1.5 (community-based interventions).
- Alzheimer's Society. Assistive technology and dementia.
- Sumner J et al. Smart home technology for ageing in place. Lancet Healthy Longev 2021.